Privacy policy

This policy explains what information the TableTap app and website collect, why, and the choices you have. TableTap is operated by BrightSoft DOOEL Skopje, ul. Frederik Shopen br. 28-2, Kisela Voda, 1000 Skopje, North Macedonia ("we"). Questions about this policy go to support@tabletap.mk.

What we collect

• Account details. Your name, email address, phone number and, if you add one, a profile photo. If you sign in with Google or Apple, we receive your name and email from that provider; your phone number is always entered by you.
• Reservations. The venues you book, party size, date and time, seating preference, any note you send to the venue, and the resulting reservation status.
• Activity in the app. Your favourite venues and your loyalty points at participating restaurants.
• Device information. A push notification token if you allow notifications, your language and appearance settings, and, only if you grant location access, your approximate location to show venues near you.

How we use it

• To create and secure your account.
• To send your reservation requests to venues and show you their responses.
• To notify you about your reservations, including a reminder before your table.
• To run the loyalty programs of participating restaurants.
• To show venues and events near you, when you choose to share your location.

We do not sell your personal information, and we do not use it for third-party advertising.

Who we share it with

• The venue you book. A venue sees the details it needs to host you and reach you about your booking: your name, email address, phone number, party size, date, time, seating preference and any note you add.
• Service providers. We host TableTap on Microsoft Azure, use Google Firebase for sign-in and push notifications, and use Google Maps to show venues on the map and display Google star ratings. These providers process data for us, not for their own purposes.

How long we keep it

We keep your account information while your account exists. When you delete your account, your profile and account details are removed or anonymised. Completed reservation records are kept as part of each venue's booking history, including the contact details you provided when booking; write to us if you want those removed too.

Your choices

• Edit your name, photo and contact details in the app under Profile.
• Turn push notifications off in the app or in your phone's settings at any time.
• Delete your account in the app under Profile → Settings → Delete account, or by writing to support@tabletap.mk from the email address on the account.

Children

TableTap is not directed at children under 16, and we do not knowingly collect their data.

Changes to this policy

If we change this policy, we will post the new version here and update the date at the top. Meaningful changes will also be announced in the app.